You can shop without creating an account. However, register with us and you'll be able to track your orders, review past purchases, save your address and payment details so you can shop even quicker next time, manage your email preferences scheme and get early access to exclusive sale offers and events.

We take a processing time of 10 business days before shipping.
Once dispatched, delivery takes 2 business days within the UAE and 5 business days internationally. Shipping within the UAE is free, and international shipping rates are calculated at checkout.

We do our best to ensure that the product descriptions and photographs provided on the website are accurate. However due to the lighting used in the shoot and your device display, slight color variations are expected. We do not accept responsibility for slight variations in color or style.

We offer Apple Pay, Credit card and Debit card payment options to our customers.

As per UAE Consumer Protection Act, customers in UAE are entitled to a ‘Cooling-Off Period’ of 5 business days after placing an order.

How It Works:

• The Cooling-Off Period begins the first business day after receiving your email order confirmation.
• To cancel, please email us at help@kunstuae.com with your order details.
• Cancellation requests must be submitted within the 5-day Cooling-Off Period to be valid.

International Orders:

If you wish to cancel your international order, you must do so within 1 hour of placing it. After this time, your order will be processed and can no longer be cancelled.

Kunst reserves the right to cancel orders for reasons such as, but not limited to, the item is out of stock, pricing errors, or the credit card payment is declined by the issuing financial institution.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Once the order is dispatched, delivery takes 2 business days within the UAE and 5 business days internationally.

• Shipping within the UAE is free on all orders and will be applied automatically at checkout.
• International shipping rates vary by destination and will be calculated at checkout before payment.

• Yes, we ship to the US, UK, Canada, Pakistan, India, Australia and all GCC Countries.
• If you are out of our shipping zone then contact us Via Whatsapp and our team will manually provide you with shipping rate based on your country

Custom laws vary country to country, so you may be required to pay customs and/or excise duties or other taxes upon delivery in your country. It is at the sole discretion of the Customs Department in your country whether they charge any such duties or taxes on your order. Kunst does not collect any such duty on behalf of any authority and may not be held liable or responsible for any such charges.

Once your order is shipped you will receive all the tracking information from us by email, which you can use to track your order. You can track your order by logging into your account on the website or by contacting us. You can also track your order on Aramex’s website: Track Shipments

Yes. You can request a return within 14 days of delivery for unused and undamaged items.

Items must be unworn and in original packaging to qualify.

Email help@kunstuae.com within 14 days of delivery with your order number, photos, and a description of the issue.

At this time, we only accept returns for a change of mind. Exchanges are not offered. To return an item, please email us at help@kunstuae.com within 14 days of receiving your order.

Please note:

• Customers are responsible for return shipping costs.
  
• Original shipping charges are non-refundable

If your return meets the eligibility criteria (unused, unworn, in original packaging, and within 14 days of delivery), you will receive a full refund of the product price.

• Shipping fees for change-of-mind returns are not refundable and must be paid by the customer.
  
• If the item is faulty, damaged, or incorrect, Kunst covers the return shipping and you will receive a full refund including the original shipping cost.

Refunds are processed to your original payment method within 7–14 business days after we receive and inspect the returned item

• Change-of-mind returns: The customer is responsible for paying the return shipping costs. Original shipping fees (if any) are non-refundable.
• Faulty, damaged, or incorrect items: Kunst will cover the return shipping costs, and you will receive a full refund including the original shipping fee
• We recommend using a trackable and insured shipping method, as we are not responsible for lost or damaged return shipments.

Yes! International customers can return eligible items within 14 days of delivery. Items must be unused, unworn, and in original packaging.

• Change-of-mind returns: You are responsible for return shipping.
  
• Faulty, damaged, or incorrect items: Kunst covers return shipping and refunds the full amount, including original shipping.
  

To request a return, email help@kunstuae.com with your order number, photos , and a short description of the issue. Refunds are processed within 7–14 business days after we receive and inspect the returned item.

Customized and made-to-measure items are final sale and are not eligible for return.